Tuesday, April 16, 2024
HomeFCTFCTA Receives High Marks In Service Delivery From SERVICOM's

FCTA Receives High Marks In Service Delivery From SERVICOM’s

…As Perm Sec Flags Off SERVICOM Day

The Federal Capital Territory Administration (FCTA) has been ranked as one of the best Ministries, Departments, and Agencies (MDAs) in terms of service delivery to residents of the nation’s capital and Nigerians in general by Mrs. Nnnena Akajemeli, the National Coordinator of SERVICOM.

The SERVICOM Chairman complimented the FCT Administration for instilling a strong culture of professionalism and excellence in its workers during a lecture at the flag off of FCT SERVICOM Day in Abuja on Thursday.

The FCT Administration was instructed by the SERVICOM National Coordinator to guarantee that the SERVICOM initiative is implemented across all Secretariats, Departments, and Agencies (SDAs) to establish a culture of excellence in all Administration personnel, resulting in a new mentality.

The exercise will go a long way toward creating a strong sense of duty, consciousness, and accountability in the FCTA workforce’s psyche, according to Mr. Olusade Adesola, the Permanent Secretary of the Federal Capital Territory Administration.

He went on to say that the FCTA Administration’s objective, which is to construct a World Class City equivalent to the greatest in the world, can only be realized with the dedication, perseverance, and devotion of an excellent staff, which captures the primary mandate of FCT SERVICOM.

The Permanent Secretary, who reaffirmed the FCT Administration’s commitment to ensuring that quality services are delivered to all Nigerians who live in the Federal Capital Territory and interact in some way with the various SDAs, stated that this can only be achieved if all Administration staff embrace the culture of due diligence and high level of responsibility in the discrepancies.

He recently launched the FCTA’s revived Ease of Doing Business Unit, which is expected to present the Federal Capital Territory as an investment-friendly city, in order to further reinforce efforts targeted at ensuring effective service delivery in the FCT, according to him.

He also reminded the Administration’s workers that the FCTA Annual Staff Recognition and Award Ceremony is here to stay, while encouraging them to work harder in order to reap the benefits of the event.

Mr. Udo Samuel Atang, Director, Office of the Permanent Secretary, said earlier in his welcoming address that the event underlines the importance the Administration places on timely, high-quality, and excellent service delivery to people of the territory by the Administration’s workforce.

Mallam Mohammed Bashir, Director of FCTA Human Resource Managerial, delivered a goodwill message and praised the Administration’s excellent turnout of Directors and management staff.

He went on to say that this shows that the management team has keyed into the exercise.

He also took advantage of the opportunity to announce that the Administration has already approved trainings for all staff of the various SDAs, which will help them to improve their ability and competence in their official obligations.

Dr. Jumai Ahmadu, the Acting Director of FCTA Reform Coordination and Service Improvement, urged all Administration workers to strive diligently to maintain the excellent level of service delivery for which they have been known.

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